Cookie Policy

1. What Are Cookies

Cookies are small text files that are placed on your device (computer, smartphone, or tablet) when you visit our website. They are widely used to make websites work more efficiently and provide information to website owners. Cookies help us understand how you use our platform and improve your experience.

2. How We Use Cookies

Orden Consulting uses cookies for the following purposes:

• Authentication: To keep you logged in and maintain your session
• Security: To protect your account and detect fraudulent activity
• Preferences: To remember your settings and preferences
• Analytics: To understand how users interact with our platform
• Performance: To monitor and improve platform performance

3. Types of Cookies We Use

3.1 Essential Cookies

These cookies are necessary for the platform to function properly. They enable core functionality such as:

• User authentication and session management
• Security features and fraud prevention
• Load balancing and performance optimization

Duration: Session cookies (deleted when you close your browser) and persistent cookies (remain for a specified period)

3.2 Functional Cookies

These cookies allow us to remember your preferences and provide enhanced features:

• Language preferences
• Dashboard layout preferences
• Theme settings (dark/light mode)
• Recently viewed creators or brands

Duration: Up to 1 year

3.3 Analytics Cookies

These cookies help us understand how visitors use our platform:

• Pages visited and features used
• Time spent on different sections
• Navigation patterns and user flows
• Error tracking and debugging information

Duration: Up to 2 years

3.4 Performance Cookies

These cookies help us monitor and improve platform performance:

• Page load times and response times
• Server performance metrics
• Error rates and system health

Duration: Up to 1 year

4. Third-Party Cookies

We may use third-party services that set their own cookies on our platform:

• Payment Processors: M-Pesa/Safaricom may set cookies during payment transactions
• Analytics Services: We use analytics tools to understand user behavior
• Content Delivery Networks (CDN): To deliver content faster and more reliably

These third-party cookies are subject to the respective privacy policies of these external services.

5. Managing Cookies

You have the right to decide whether to accept or reject cookies. You can manage your cookie preferences through:

5.1 Browser Settings

Most web browsers allow you to control cookies through their settings. You can:

• View and delete cookies stored on your device
• Block all cookies from being set
• Block third-party cookies only
• Clear all cookies when you close your browser
• Receive notifications when cookies are being set

5.2 Browser-Specific Instructions

5.3 Impact of Blocking Cookies

Please note that blocking or deleting cookies may impact your experience on our platform. Some features may not work properly, and you may need to re-enter your login credentials more frequently. Essential cookies cannot be disabled as they are necessary for the platform to function.

6. Cookie Retention

Different types of cookies have different retention periods:

• Session Cookies: Deleted when you close your browser
• Authentication Cookies: Remain for 30 days or until you log out
• Preference Cookies: Remain for up to 1 year
• Analytics Cookies: Remain for up to 2 years

7. Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or for legal, regulatory, or operational reasons. We will notify you of any material changes by posting the updated policy on this page and updating the "Last updated" date.

8. More Information

For more information about how we handle your personal data, please read our Privacy Policy. If you have questions about our use of cookies, please contact us: